After working as a lead engineer for several big companies, Phil, our founder, saw where they were going wrong and believed he could do better. Pressure to move quickly from one job to another and long journeys between customers were the norm. Customer service was never a focus, it was always secondary to getting the job done.
At Premier Heating Solutions, we put good old-fashioned customer service at the heart of everything we do. We don’t expect our engineers to cram in 8-12 jobs daily. In fact, we only aim for half of that, and our team take time to provide a professional and comprehensive service – so you don’t have the hassle of calling someone back out to deal with a botched job.