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Boilers & Central Heating

Boiler broken? One call and we'll sort it.

Fixed price. No fix, no fee.

A boiler that's stopped working shouldn't cost you a day of your life. One call to our in-house team puts a directly employed, Gas Safe registered engineer on your doorstep.

Fixed-price repairs, no fix no fee
Over 10,000 happy customers and 2,000+ 5-star reviews
Gas Safe, OFTEC registered and DBS checked engineers

When it matters most

One call. One team. Boiler fixed.

We understand how much you rely on a warm, safe home. When the boiler goes down, the last thing you need is to start ringing round strangers and waiting in all day for someone who may not turn up.

Your time is precious. That's why answering your call is our top priority, and if we miss you we'll aim to ring you back within the hour. Our engineers are directly employed, never subcontracted, so you're never passed between companies.

What we fix

Common boiler faults we repair every day.

Gas, oil and LPG boilers of all major makes, repaired by engineers who carry the most common parts on the van.

  • Boiler locked out or showing a fault code
  • No hot water or heating
  • Losing pressure or needing constant topping up
  • Leaking or dripping from the boiler
  • Kettling, banging or gurgling noises
  • Pilot light or ignition failure
  • Frozen condensate pipe
  • Thermostat and controls not responding

How we work

Three simple steps. That's it.

Get in touch, book an appointment, get on with your day. One call puts a trusted, directly employed engineer on the job - so you can stop worrying and get back to normal.

Step 1

Get in touch

One of our friendly in-house team is on hand to take your call. Call by 3pm and we can usually get to you the same day.

Step 2

Book an appointment

Choose an AM or PM slot and we'll confirm your time. You'll get a call 30 minutes before we arrive, and a reminder text 48 hours ahead for non-urgent jobs.

Step 3

Get on with your day

Your engineer diagnoses the fault and repairs it, in over 9 out of 10 cases on the first visit. With no fix, no fee, you only pay when the problem is sorted.

Premier Heating Solutions engineer repairing a boiler in a customer's home

Fair, transparent pricing

Fixed price repairs, agreed up front.

We know how it feels to be at the mercy of expensive labour costs. We don't do estimates or hourly rates, just fair, fixed pricing you agree before we start.

Every repair starts with a diagnostic appointment. Your engineer inspects the fault, carries out a system health check and gives you a fixed price quote. If further diagnostics are needed, most common in larger properties, complex systems or leak investigations, they'll explain the next steps and agree any additional charge before continuing.

  • No fix, no fee - you only pay when the problem is fixed
  • Fixed price quote agreed before any work begins
  • Diagnostic appointment includes a full system health check
  • Premier Club members get priority same-day appointments

Over 9 out of 10 issues are resolved in a single appointment.

Honest advice

Repair it, or replace it?

Most boilers are worth repairing. Sometimes they aren't. We'll tell you straight either way, and you decide.

Keep it running

A one-off repair with parts still available is almost always the sensible option. We carry common spares so most jobs finish on the first visit.

Protect it

An annual service keeps your boiler safe, efficient and within warranty. Our service plans bundle servicing and breakdown cover into one monthly fee.

Replace it

If your boiler is over 12 years old or parts are obsolete, a new boiler is usually cheaper long term, with warranties up to 12 years.

Finance available

Spread the cost of any work over £400

0% finance, Buy Now Pay Later and low-rate plans available - subject to status.

View finance options

Looking after homes across east Berkshire, north Surrey and north Hampshire

Map showing the areas covered by our Sunninghill team

From our Sunninghill hub we cover the SL, GU, KT and TW postcodes - from Windsor and Slough down through Egham, Woking and Camberley to Farnborough, Fleet and Aldershot.

  • Addlestone
  • Aldershot
  • Ascot
  • Ash
  • Ash Vale
  • Bagshot
  • Bisley
  • Blackwater
  • Camberley
  • Chertsey
  • Chobham
  • Church Crookham
  • Egham
  • Farnborough
  • Fleet
  • Frimley
  • Knaphill
  • Lightwater
  • Old Woking
  • Pirbright
  • Sandhurst
  • Shepperton
  • Slough
  • Staines-upon-Thames
  • Sunninghill
  • Virginia Water
  • Walton-on-Thames
  • West Byfleet
  • Weybridge
  • Windlesham
  • Windsor
  • Woking
  • Yateley

Got questions?

Boiler repair FAQs

How quickly can you get to me?

Answering your call is our top priority. If you call before 3pm we can usually attend the same day, and Premier Club members get priority booking for emergencies.

Do you repair all boiler makes?

Yes. Our Gas Safe and OFTEC registered engineers repair all major makes and models, including Worcester Bosch, Vaillant, Viessmann, Ideal, Baxi, Glow-worm and ATAG, plus oil and LPG boilers.

Do you charge by the hour?

No. We don't do estimates or hourly rates. Repairs start with a diagnostic appointment, then we give you a fixed price quote before any work begins.

What does no fix, no fee mean?

If we can't fix the fault, you don't pay for the repair. In the rare cases we can't finish on the first visit, we'll come back the next day or at a time that suits you.

When is it better to replace than repair?

If your boiler is over 12 years old, parts are obsolete or repair costs are stacking up, replacement is often the cheaper option long term. Your engineer will give you an honest recommendation, never a hard sell.

Can I spread the cost?

Yes. Finance is available on work over £400, and our service plans cover annual servicing and breakdowns from a fixed monthly fee.

Book your boiler repair now.

Say goodbye to wasted time and engineers who don't turn up. One trusted team, fixed prices and a warm home again.

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Locations Served:

From our Sunninghill hub we cover the SL, GU, KT and TW postcodes - from Windsor and Slough down through Egham, Woking and Camberley to Farnborough, Fleet and Aldershot.

Have a question?

Drop us a line and we'll get back in touch within one working day.