
Plumbing
Water softeners for hard water homes.
We live in one of the hardest water areas in the country. A water softener protects your boiler, taps, shower and appliances from limescale - and pays for itself in fewer repairs and lower bills. We supply, install and service leading brands.
Softer water. Fewer breakdowns. Longer-lasting appliances.
Hard water leaves limescale wherever it goes - inside your boiler, cylinder, kettle and shower head. Over time that scale costs you money in wasted energy, failed parts and early replacements. A water softener removes the hardness at the source, so every tap in your home runs soft. We help you choose the right system, install it neatly and keep it running for years.

Why choose us
Local plumbers you can rely on.
- Local engineers who know hard water across Sunninghill and the surrounding area
- Honest advice on the right size and brand for your household
- Tidy installation in lofts, cupboards, garages or under sinks
- Drinking water tap kept on unsoftened supply as standard
- Ongoing servicing and salt supply advice
- Two year guarantee on parts and labour where we supply the parts
What we cover
What you need to know about water softeners.
A water softener is simpler than most people expect. Here is what it is, how it works and the brands we trust.
What is a water softener?
A water softener is a compact unit fitted to your incoming mains supply. It removes the calcium and magnesium minerals that make water hard, before they reach your taps and appliances.
- Fitted where the mains enters your home
- Protects every appliance downstream
- Compact units for cupboards, lofts and garages
How does it work?
Inside the softener, water passes through a resin bed that swaps hardness minerals for a tiny amount of sodium. The unit cleans itself automatically on a timer, using a small amount of salt.
- Automatic regeneration - no daily input from you
- Modern units use surprisingly little salt and water
- One unsoftened tap kept for drinking water
Brands we supply and install
We install proven, well-supported softener brands so parts and servicing are never a problem. We will recommend the right model for your household size and budget.
- Harvey and Kinetico twin-cylinder softeners
- Modern electric metered softeners
- Honest comparison of running costs
Servicing and repairs
Already have a softener? We service and repair most major brands - keeping the resin bed healthy, valves moving and settings right for your water hardness.
- Annual service and health check
- Repairs on most major brands
- Salt and consumables advice
How it works
Three simple steps and you can get on with your day.
Get in touch
Tell us what's wrong by phone or online. Our in-house team answers the call - urgent jobs booked before 3pm are usually attended the same day.
Book an appointment
We match the right plumber to the job and confirm the price before any work begins. No hidden extras, no overtime rates.
Get on with your day
We turn up when we say we will, complete the work cleanly and back it with a two year guarantee on parts and labour where we've supplied the parts.
FAQs
Common questions
Do I really need a water softener in this area?
Most of Sunninghill and the surrounding area has hard to very hard water. If your kettle scales up quickly, your shower head clogs or your boiler has needed descaling, a softener will pay for itself over time.
How much does a water softener cost to run?
Modern softeners are efficient - typically £5-£10 a month in salt. That is usually offset by lower energy bills (scale-free boilers run more efficiently) and appliances that last longer.
Can I still drink the water?
Yes. We keep one cold tap - usually the kitchen tap - on unsoftened water for drinking and cooking, which is the standard recommendation. Every other tap in the house runs soft.
Where does a softener get installed?
Wherever the mains enters your home - commonly under the kitchen sink, in a utility room, garage or loft. We will survey and recommend the neatest option, with proper isolation, drain and overflow.
How long does installation take?
Most installations are completed in half a day. We will talk you through how it works and how to top up the salt before we leave.
Will a softener help my boiler and cylinder?
Yes - softened water dramatically reduces scale on heat exchangers, cylinder coils and combi hot water circuits. That means better efficiency, quieter operation and fewer breakdowns.
Finance available
Spread the cost of any work over £400
0% finance, Buy Now Pay Later and low-rate plans available - subject to status.
Looking after homes across east Berkshire, north Surrey and north Hampshire

From our Sunninghill hub we cover the SL, GU, KT and TW postcodes - from Windsor and Slough down through Egham, Woking and Camberley to Farnborough, Fleet and Aldershot.
- Addlestone
- Aldershot
- Ascot
- Ash
- Ash Vale
- Bagshot
- Bisley
- Blackwater
- Camberley
- Chertsey
- Chobham
- Church Crookham
- Egham
- Farnborough
- Fleet
- Frimley
- Knaphill
- Lightwater
- Old Woking
- Pirbright
- Sandhurst
- Shepperton
- Slough
- Staines-upon-Thames
- Sunninghill
- Virginia Water
- Walton-on-Thames
- West Byfleet
- Weybridge
- Windlesham
- Windsor
- Woking
- Yateley
Get in touch to speak to a plumber
Send us a few details and one of our plumbing team will be in touch.
Get in touch with us
- Call 01491 671718
- enquiries@premierheatingsolutions.co.uk
- 8am - 8pm Monday to Friday, 8am - 6pm Saturday & Sunday
Locations Served:
From our Sunninghill hub we cover the SL, GU, KT and TW postcodes - from Windsor and Slough down through Egham, Woking and Camberley to Farnborough, Fleet and Aldershot.
Have a question?
Drop us a line and we'll get back in touch within one working day.


