01491 671718

Effective Date: 25 April 2025

 

What are cookies?

This Cookie Policy explains what cookies are and how we use them, the types of cookies we use i.e, the information we collect using cookies and how that information is used, and how to manage the cookie settings.

Cookies are small text files that are used to store small pieces of information. They are stored on your device when the website is loaded on your browser.These cookies help us make the website function properly, make it more secure, provide better user experience, and understand how the website performs and to analyze what works and where it needs improvement.

 

How do we use cookies?

As most of the online services, our website uses first-party and third-party cookies for several purposes. First-party cookies are mostly necessary for the website to function the right way, and they do not collect any of your personally identifiable data.

The third-party cookies used on our website are mainly for understanding how the website performs, how you interact with our website, keeping our services secure, providing advertisements that are relevant to you, and all in all providing you with a better and improved user experience and help speed up your future interactions with our website.

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Manage cookie preferences

You can change your cookie preferences any time by clicking the [wcc_preference_button] button. This will let you revisit the cookie consent banner and change your preferences or withdraw your consent right away. In addition to this, different browsers provide different methods to block and delete cookies used by websites. You can change the settings of your browser to block/delete the cookies. Listed below are the links to the support documents on how to manage and delete cookies from the major web browsers.

Chrome: https://support.google.com/accounts/answer/32050

Safari: https://support.apple.com/en-in/guide/safari/sfri11471/mac

Firefox: https://support.mozilla.org/en-US/kb/clear-cookies-and-site-data-firefox?redirectslug=delete-cookies-remove-info-websites-stored&redirectlocale=en-US

Microsoft Edge: Delete cookies in Microsoft Edge – Microsoft Support

If you are using any other web browser, please visit your browser’s official support documents.

Book A Survey

During this appointment, we’ll explore your requirements and establish which type of system best suits your needs. Our surveyor will need approximately 45-60 minutes of your time. Ideally, you will be present for the appointment so that we can ask questions and explain our recommendations. 

Please select whether you’d prefer a morning or afternoon slot.  

Morning Appointment
AFTERNOON Appointment

Book A Survey

During this appointment, we’ll explore your requirements and establish which type of system best suits your needs. Our surveyor will need approximately 45-60 minutes of your time. Ideally, you will be present for the appointment so that we can ask questions and explain our recommendations. 

Please select whether you’d prefer a morning or afternoon slot.  

Morning Appointment
AFTERNOON Appointment

Book A Diagnostic Appointment

One of our experienced engineers will carry out an initial inspection of the fault and a system health check, then provide a fixed price quote to resolve the issue.

If further diagnostics are needed (most common in larger properties, complex systems, or leak investigations), your engineer will explain the next steps and agree any additional diagnostic charge before continuing.

If you choose not to go ahead with the repair a £120 diagnostic charge applies.


Book A Boiler Service

Please note – our servicing window runs from April to August, if you require a routine boiler service outside of these times please contact our office on 01491 671718.